Gerald Thompson...
“Well I don’t even know where to begin the customer service what that impressive! I actually work for another dealership and ended shopping driversselect because I heard a lot of good things about you guys and competitive prices and ended up pleasantly surprised. I was so happy with how different you guys were with so many things. I love that I didn’t have a bunch of salespeople run outside to me and pressure to buy a car. You guys made me feel so welcomed as soon as I walked in I was greeted and the place looked so nice and very clean and the best part was everyone there had a big smile. You can really tell you guys have a lot of fun helping people. I sat with Kelvin and Abrams and I never felt like they wanted to sell me the car they wanted me to buy, they wanted to get me the car I wanted to buy with no pressure. Anything I asked for they got and answered all my questions. Let me tell you something, that was the best tag team I’d ever seen, and the best part was… THEY BEAT THE DEALERSHIP I WORK FOR’S PRICE!!! KEEP DOING WHAT YOU GUYS DO! I’LL DEFINITELY COME BACK AND BUY ANOTHER CAR!”
K. G. Dixon-Lawson...
“I got a vehicle that same day. I was able to get the exact vehicle I wanted I got a 2007 Tahoe. I even emailed her afterwards. She sat down with me and went over my credit told me how to improve my credit. They worked extra hard for me I told her I was on a time limit because I had to pick up my kids from school and she had 3 different people working on it extra hard. I was only there for 1 1/2 hours in the morning and then when I went back I was there for an hour usually it takes days so I appreciate them working on it for me.
C. Bowen...
“Everything was great. I was taken care of this is my second time. My credit went up 110 points in a year since I bought with ya'll last year. My fiancé needed a car so we went out and she got a Pontiac G6. Kevin Moore is the one that helped me I liked him I was glad he was out there when we came back out. They really went out of their way to make sure it happened. They do the best they can."
E. Hall...
"Everything went smooth. I got a Malibu. 100% I would recommend because we been to a lot of dealerships and we were never satisfied but we had a great time at driversselect. They work with you and help you with your credit and put you in the right direction."
D. S. Alegria...
“Yeah everything went great. I purchased a Chevy Malibu. Jag was awesome. I say that because she was determined to get me in something. She made me believe that I would because I was like nah I am not going to get a car from here I don't know why I am wasting my time... That is a must. I would recommend to you all. I have been telling everybody how great you all.... It was different from other dealership; because I was not expecting to meet Steve the owner. I saw him because my battery had died and I called and told Jag about and he was there with her.”
P. Duncan...
“Oh my god the greatest experience I had with you all. I purchased 06 Jeep. Ricco and Tameka greeted me at the door. I would give her a ten plus. Because it was just her patient and the time took she to explain everything to me. Very likely, my sister just moved here from California. So she has an appointment to come out there in a couple of days... I would recommend anyone to you all.”
A. R. Gibbs...
"The way I heard is I have a 16 year old son he turns on that station on TV where they dance and they were talking about driversselect. He told me to call they can either say yes or no. I went online and I was looking for just information and find something within my price range. I was reading some of the comments online and I had been referred to S. West Kia because my credit isn't the best in the world. The person at Kia said I will get you in something that means to me that you are getting me in something as bad or as worst than I have. When I went out to driversselect I found out that some of the things on my credit that weren't mine. Give him a 20! The minute I pulled up Jimmie was at the door he was welcoming me and made me feel comfortable he is very good and actually listens to you. He was attentive to my needs. I used to use my Jeep to fill with props he said I need something I can put my materials in. I went from a 94 Jeep to a dodge Caravan which is perfect! I was introduced to the manager everyone out there was extremely pleasant. I already recommended someone today. I do aromatics I took them some gifts out there because they were all so pleasant it was a very pleasant experience."
D.Green...
“Wendell was perfect. He sat down and told me that I don't need to run away from my credit anymore. I was always running from it. But he broke it down for me and I didn't know that my score was good. It just some things on there that need to be cleared off but. I was surprised that he took the time out to listen. I have actually referred a couple people over there to see you all. It took me awhile to come out to see you all, because I didn’t want to face that fact that I didn’t have good credit... But I am glad that everything turned out okay.”
D. W. Selgrath...
“It went good. Well I am going to work on my credit. I really like the credit program that you all offer. So I think we are going to wait. I know that we are going to using the tips and strategies that yall gave us. Kelam was great. I really like that he was trying to help us. He showed us a lot of things on our credit report that can be disputed. Yes I would recommend to you all. I think you all were great.”
B. Franklin...
“It was very nice. Yes I did purchase 06 Ford Five Hundred. I love my car... She was great She very helpful. Yvette is sweet as she can be; she was not there to hustle me. She made sure that I got the car that was right for me... She did just that. She showed me car after car and they weren't right for me. So she left and got the keys to a car that I didn't even know she was going to get. I got in and I said this was the one... Yes Yvette called and she thank for me for purchasing... Yes I would I love you all. I got the car I wanted... I have been hearing it all the time. The kids are singing the song everyday. I know I am doing a good I have moved and I got a new car. Now I am going to take me some classes... You all are fantastic...!”
C. B. Brown...
“He was real personable and he cares about people and he showed you all the little things about your credit. I thought I knew a lot about credit but he was very good...I think he sincerely cares about people. I already have recommended I just think a lot of people really need to understand what buying power is all about. I think that so people can see what it is all about whather they have good credit or not.”
J. L. Haba...
“He was great. His personality he was very helpful with us as far as me and my person my credit was horrible. He just worked around and gave us the information we needed he was really honest with us. Oh yes I would recommend because the other dealerships I went to they kept promising me they could get me down but at driversselect they said what they were going to do and they got it done.
K. F. Corbin...
“They were trying to get the other 10% financed...I was 90% approved... He was really helpful and direct straight to the point. He told me stuff about my credit report he was really great about. I am sure if I would have gone to a Ford dealership they would not have worked with me like that. He just gave me the heads up on everything. Yes I already....have recommended because they are pretty decent compared to other dealerships. It was a great experience. ”
D. A. Thomas...
“Because I got the deal that I wanted and I went somewhere else and they treated me terrible. I got the price I wanted and the people were so courteous. Because like I said they were doing everything they could to please me. They showed me what you company was about and she just took so much time with us and we were very please with that. I sure would...recommend same reason the way we were treated and the price compared to where we went before we came out to you all.
N. McBride...
“The way he had to work for me. I had bad credit and no money down and I got the car I wanted. Yes I would recommend...because they got me in what I wanted and everybody was polite and helpful. They told me not to worry and they still did not try to get me into anything...They got me what I wanted.”
A. Teague...
“Everything was great actually. The car is driving really well. We purchased a 07 Ford Taurus Sedan. I am glad that we got it. We have a new addition to the family. My wife and I are very happy with the service we received from you all... Stephen was a pretty good guy. He was straight forward with us. Yall are great I can't express that enough. I think you all are doing a great job; so keep up the good work.
G. Kyser...
“Jasmin was very helpful. I couldn't imagine anyone nicer. She was wonderful...She was honest and she listens. Jasmin did everything she could to make my experience great even though it was a short time... Jasmin called let me know it was time to sign the paperwork... Oh yeah, I saw how comfortable my niece and her children were in the dealership. I thought that was great.”
J. A. Davis...
“It was just lovely. I thank you all for everything... The staff was so wonderful... Ron did a great job. Everything was just fine. I like the way you all come out and congratulate people when they purchased... I purchased 07 Pontiac G6. Ron was wonderful... He took the time out to listen to my situation. He didn't sale me a dream. He went over my credit with me... He just said lets just see what we can do for you...He said that I am not going to tell you that we can't do anything. I really appreciate him for being honest.... Oh no I think you all were great... I like at the time that was there it was a lady that was handing out roses. I took that rose and said a little prayer... Now that is my good luck rose...”
J. Holt...
“They just kept my interest... I like that he was honest with me. He wasn't beating around the bush... Delvin and Thaddeus were very helpful... Oh Yes I would definitely recommend to you all because I feel that you all are doing the best you could for me.”
P. M. Arnold...
"Everything went great, because our credit wasn't too good but we are working on bringing that up I wanted something smaller and more dependable. The reason we bought from driversselect was because of Deion Sanders. He is a good Christian man anything that he endures is going to be good. He wouldn't steer anyone the wrong way. Shafonda went above and beyond the call of duty she stayed there later and went on her days off so my husband wouldn't miss work."
E. T. Rivas...
"The service was good.....she seemed like she knew exactly what she was talking about it didn't bother her that she had to go online to look up numbers and address because I didn't have it. She was showing me what was on my credit and why I couldn't get what I wanted. She also told me what I can do to bring my credit score up."
D. Cuffie...
“It went very well. I had to put one on layaway.... Nah but it was good I am going back next week to pick out the car I want... She was really good. Nivia gave me the options I wanted to hear... I am glad that she is still working on it for me... I can't wait until I drive off the lot with a car. I was very impressed with the options. My best friend has purchased two cars from you all... you know we bad credit folks got to stick together ha! Ha!ha!ha! It is nice to know that we have someone that is willing to work with us with our bad credit...”
D. M. Moore...
“I had gone to another dealership, the Cowboy one and I didn't like their service at all... So when I got to driversselect... I knew that I was going to be taken care of. When I walked in they greeted me and I didn't have to wait that long. Sam, Ron, Wendell all of them were great. If one person was out the other person new what was going on they were right on it... I didn't have to worry about anything...”
T. Thomas...
” He was a ten plus he was the bomb. One of the things is when you are looking for a car you know how they come out and try to help you. They left me alone. He was so considerate and told me some things I can do to bring my score up. He did not seem like he was all about a sale trying to get some extra change in his pocket...It was more about my credit. Most definitely I would recommend because to me it was like they were not all about getting a sale. They really wanted to help me. I am 30 years old and I have never been worried about my credit it was not about them it was about me. My cousin Keisha actually got a car from you guys it was her first car she got on her own. She felt really comfortable and so that is what made me go in.”
N. Rohr...
“It was a wonderful experience. It was the best that I have had when purchasing a car. Kelam was a doll face... He was sweet; he kept me giving me roses. He talked to me like I was a person. It wasn't just oh you need to do this and that’s the only way you can get a car. I just can't say enough about you all. I really enjoyed it there. Just to work with a credit consultant is better because they can better explain to you what is really going on. He calls all the time to make sure that everything was going. I like that you all follow up too. Oh definitely a ten I will recommend to you guys... All my friends asking my why I don't do the commercial.”
G. Murkledove...
“I was actually there with a friend so she can pick up her extra key and then the next thing I know I was in a new car. I am not mad at that. I needed a new car anyway... Everything went great. I got the car I wanted and the service, I could ask for a better person to work with. I purchased a Chrysler Sebring... Jasmin was the sweetest person ever. She was so good I am making her a home made sweet potato pie...Jasmin went over everything with me and she even made sure that I got everything I needed for the car. Yall trained her very well!!!! Yes I would recommend, because other dealerships don’t treat the customers like you all do.”
M. Jackson...
“We really liked the people we worked with and they did not try to pull anything over on us. His personality his upfront ness and he was not too quick to tell us one thing and change it. He did everything he could to get us into the vehicle we wanted. Yes I would recommend a ten definitely the people at driversselect are trustworthy and thinking of my family and friends I would send them to someone I trust.”
L. Gardner...
"He was great because he actually took the time to talk to me. You don't get that from other dealerships on a Saturday. Delvin was very professional. He carried himself very well and he called me. It was no pressure. They didn't treat me like I was anybody. When people treat you well, you will remember them and that's why I remember Mr. Delvin."
A. Conley...
"Dwight has tried to help me the best he could and he is still working on it he calls me to let me know what is going on. I had a great experience when I went the power went out but that still didn't stop them, they offered drinks, snacks and made me feel as comfortable as possible even with the lights out. Dwight a 10 because he really is trying to help me I still believe that he is going to help me."
M. Thomas...
"My grand daughter got a car there and she was real pleased. I had some friends that went there and they were pleased too, so I tried it and I was pleased. (WOW) Everything was fine and the young man that helped me he went to school where I work and he was real nice. One thing I liked about it was that you go in and they really help you and tell you what you are qualified for. They just work with you to get what you want."
D. Davis...
"Oh everything was good they gave me some good suggestions because I was working on my credit and the information helped me a lot. He was real good and calm. He gave me a whole lot of suggestions and tried to help me out the best way he could, so when I come back I wouldn't have any problems. Definitely a 10, it would be a 20 if I would have got a car because of the customer service they make you feel comfortable. You don't have to leave pissed off and they want you to go in there face to face so they can actually help you out with your credit and getting a car.
L. Murphy...
"I talked to Ron the first night and I got approved when I got back and he was off. Yvette helped me they called me to see if I was ok they let me take a car home to see if I liked it. It was a good experience. They were nice I like the concept of helping people instead of treating them bad, them trying to help with your credit is good and the facility was nice."
M. Brewer...
"Everything was fine. Tariq was great and he was very helpful. Tariq did very well on helping me have a better understanding on how the credit works... The customer service was excellent. I also like the one on one. I have already told some people about you all..."
U. Malone-Choice...
"I was able to purchase and my experience was good. Miguel was excellent I normally don't like shopping because I have had bad experiences in the past but he totally changed my view on everything... Everybody was friendly it was a good environment."
T. McKenney...
"We were just driving by and noticed the dealership...I came with my sister; and as soon as we walked in and he was the first to greet us. Alvin was a great salesman. He had excellent customer service skills. He was honest and patient with me. You know most salesmen are not that patient. He offered us something to eat and drink. He gave us flowers... I thought that was really neat. I never experienced anything like that... He has called to touch base with me a couple of times. He is really working. I do plan to purchase in the next few days.... I have told everybody about you all. I don't think there was anything you all could have done better; because my experience was great."
J. Gooden...
"Gabe was excellent. He listened to us and he understood very well on what we were trying to do. The information that he gave me about the chapter 13 was really great. My questions were answered I never had to wonder on what was going on. He did call me the day after to let us know what we needed and what to bring when we come back out. I think he did a really great job with everything."
C. Caviness...
"Since I have been going to dealerships I never had a salesman sit with me and go over my credit and show me how I can improve it either. The guy that was working with me, he was very nice and helpful with everything. Delvin just made me very comfortable. He wasn't rushing me to do anything. It was a great experience."
T. Stevenson...
“Oh it was just wonderful they were really good. I already have recommended because when I walked in they had good customer service when I walked out I still had a smile on my face. They did everything they could to make me happy and make me feel comfortable especially because I was a first time buyer.”
L.A.Wells...
“Out of all the dealerships that I have been too; No one has never sat down with me to let me know how to better my credit. The information I got was great. Now I can use it to better myself. He was really good. He explained my credit to me very well.”
M. Wynne...
“Man it was fantastic. I really enjoyed it there...Well I am going to purchase. I am waiting on some things to come through for me. BDC: Cassondra Blythe I called and talked to a lady. She told me how to get there. She was very polite and helpful... I got some information that I needed. He was very helpful young man. He let me know what I needed to do...I got four or five calls from him. Oh my God yes. I have told so many people about you all. I don't know what to tell you... I love the service and the information.”
J. Mathis...
“Different people told me about it and I seen it on TV on Sunday. Plus Deon is my man. I went to Nissan and they were doing stuff I didn't like so I said lets go to driversselect and it was different there he was really nice and upfront. (Service) the lady out there has been really nice and she tried her best to help me out with the floor mats and the key. Overall, I’m really happy with driversselect.”
M. Banks...
“Actually it was all of those in one initially the customer service that was received as well as I like the way they talk financial before they even let you look at an auto. With the situation I was in that meant a lot to me. What I liked about that for one the customer won’t get their hopes up and it lets the customer know that you care about their financial stability. I purchased a 2007 Ford Taurus and I love it. I actually recommended someone to him before I got off the lot he was just a real good person and just a straight shooter, he didn’t treat me like I had any credit issues. To me it was the best experience ever. Honestly I couldn't say that I’d change anything.”
D. Brown...
“Oh it was wonderful... That was the best car buying experience I have in years. I am fifty two years old.... The car is actually for my son... We purchased a Mercury Montego.... Great car...!!!! My son said that he heard on the radio... He called and asks me to come down because I am in Killeen....So I came down and I was impressed with everything... I am going to say a nine because my son called and schedule the appointment...From what he has told me he seemed very excited... Delvin was very open and friendly... He was very professional. He really cared about us...He made us feel like we were the most important people there....Delvin sat down with us explained how you all work and our credit situation. I really thought that was very informative....My son now knows how to build his credit.... I would tell them to drive out there to see you all because you all are awesome... I honestly can’t think of anything negative because as soon as I walked in we were greeted by everyone... That was a great feeling to me.... You all are just great.”
O. Barber...
“It was great... It was a very friendly environment... It was a very pleasant experience... Everyone I came in contact with was very helpful... Xavier was great. He was very knowledgeable of the information he was giving us... He wasn't all about the sales. He was concerned about making us happy with our purchase.”
N. E. Williams...
“I am new to town I was just driving by... I just walked in. I was looking around seeing what you all had and saw some thing I wanted and I got it... He was a good person to be around and he sat and talked with us... Even though Xavier was new he didn't seem like it was all about the money... He was informative and he listened to what I had to say... Yes, Xavier did call to see if everything was okay with the car.”
R. Duncan...
“He was very helpful... He did everything he was supposed to do...He helped us out a lot by giving us the information that we were asking for....He explained to me that if the car that I wanted wasn't there on the lot we could search you other dealerships to get the car... It was just a lot of great information... I am very pleased with my experience...”
R. Guerra...
“They were great and I really like the way they talk to people....They were very professional....He was great…...He explained everything to me in steps and he really broke it down for me…I would recommend people to driversselect...I know they would help... Ya'll have really cool dealerships I like the little VIP room so you can be alone talking to the person yourself and you don’t have people looking over your shoulder....Its a really good set up... You don’t see that in every dealership...”
R. Eaton...
“I am very pleased with all the information I received... Virgil did a really good job in providing me with some great information... He really tried hard to get the music turned down because my wife was not comfortable with it that loud... I also really want to thank the office manager that was there she was really concerned about my wife and she made sure that she was okay when we came in the next day.. You all have a great team...”
B. Ray...
“I really like the fact that you all taught us about our credit. He did a good job in explaining the credit to me... I have a better understanding on how things work. You guys did well; you all did way more than I expected.”
C. Freeman...
“It was good. I have to get these papers signed and I will be ready... She was a ten plus. Jasmin was great. She took the time out to show me things that I didn't know about...She was fun and she didn't have me sitting there not knowing anything... She was straight to the point... I don't see anything that was wrong. Oh, you can turn the music down a bit you all are too crunk in there... But you all are great...Yall know how to take care of your customers...”
L. Alexander...
“Everything was fine...I am waiting for my money to come in and when I get that I will be back to get my car... Yvette was great and very prepared. She showed me the cars that I was approved for. Yes she has called to follow up with me... I have people right now that are lined up to come out there... I would have to say the willingness to help people with their credit problems because a lot of us don't get that second chance... And you all did all of those choices that you just called off to me...”
B. Davis...
“Everything was actually fabulous... I sure was able to purchase from you all...He just cared for what was going on. He had the answer for everything I asked. Gabe was good... I wasn't disappointed at all... Yes he has called a couple of times... My friend told me about you all...”
S. Ferguson...
“Oh everything was fine... Yes I did purchase a 04 Jag... I didn't think that was going to happen but it did. Oh Jewel was great and very helpful. He was informative patient and he understood what I was looking for. He didn't push me into anything I didn't want...So I applaud him for that. Everything was excellent I truly enjoyed my experience.”
S. Rogers...
“It was fine....Oh no I got the car on Thursday...Carlo was great. He was so nice and helpful...He took the time to sit with me; He worked really hard to get me in a car. With my credit situation I was turned down by a lot of places. I think everybody was great. They were very helpful. A guy from Enterprise told me about you all he figured you could help me.”
R. Taylor...
“A ten plus, because of the way he does business, he showed concern towards me... And I never ran past anyone with that good of a business concern ...He was great and did what he could do, he did his part. If he was the person I spoke to then yeah I would most definitely recommend...”
L. Bayless...
"I was in a jam and when I went to driversselect I was helped very well. Everything was great for me. Carlo gets a 15. I can't imagine anybody working or doing anything better than Carlo."
T. Borders...
“My car died on me that Thursday. I had this car for a long time...So I prayed about it and decided not to go too another dealership I had my heart set with you all... I just didn't want to go to anyone else so I came to you all... I needed a car fast... I called and talked to Datron. He was really nice and helpful...He got me on the right track and told me who I needed to see when I came out there.... I came out on Saturday and when I walked in Ron was sitting there with his client and he greeted me and told me that someone will be there to help me shortly...So I ended up with Ron... I think he was new. That didn't stop him from doing his job. He was very professional through out the entire process (CC).. Ron did call me the following day to make sure everything was going okay and to tell me that he is working on the mats for me....(Guest Relations Mgr) Charlie and (Store Manager)Thaddeus were very helpful also... They were working with me on my down payment...I really do like that everybody there works as a team. From the time I walked in there from me talking to you (Nicole) and Ms Latanya. (Customer Care).. Yall are my friends now...”
J. Wright...
“Everything was great.... I was just looking for a car and plus I have a son that works with you all... I went online and saw a car that I wanted and fell in love with it. So I called my son and he told me to come in... Delvin he was wonderful.. Even though I am his mother he treated me like I was a regular customer. He showed me how you all work and was just very professional with me... Yes I would recommend you all and Mr. Thaddeus is doing a great job out there. I am very pleased with everything. They did not treat me differently just because I was Delvin's mother.
J. Banks...
“Everything is fine... I am going to come back I am waiting on some money to come in... I am getting married TOO! So I would have to come back after that. Jarred was really great and very professional... He let me know what I needed to know... And showed me how to take care of a couple of things that were on my credit report. Yeah I would definitely recommend.”
L. Williams...
“I really had a great experience. It was great all the way around, to the beginning to the end... I used to work in the car business and I noticed that you all take care of your people... You all just don't drop them off once they have bought the car... Everything was great. I purchased a 04 Volvo... I am enjoying it... Michael was excellent. I was kind of weary at first but he made me more relaxed...He went over my credit with me and made sure that I was comfortable with the purchase.”
B. Heno...
“You all pretty much had things covered. I had my daughter with me and she enjoyed the computer games that you all had there....The atmosphere was great... Even when he was with his other clients, the other people that was there were asking if we were okay and if we needed anything or have any questions. Please rate your level of satisfaction based on your recent visit to DriversSelect. On a scale of 1 through 10 with 10 being highest, how would you rate your experience with your Credit Consultant? I would have to give him a ten... He was awesome. He was determined and driven to get me in the car. Michael told us that he wasn't going to let us leave without a car. And he did exactly what he said he was going to do...”
G. Smith...
“I have a 650...I have to pay off some things so my credit can shoot up through the roof... On a scale of 1 through 10 with 10 being highest, how would you rate your initial phone/internet experience with our credit approval center? She was sweet as she can be... Oh he was nice. He was helpful...He told me how to make my score better. He told me things I didn’t even know...They are all generous and professional, one day I hope to come back and be treated like a queen like I was that day...They know what they are doing...Very good people... On a scale of 1 through 10 with 10 being highest, what is the likelihood that you would recommend a friend or family member? If they come to me and ask I would give them his name and his number...
W. Mathis...
"Everything went fine..... I am getting the car... I had to put it on hold for right now because I have to get some information from my mortgage company...But I will be back...Gabe, he was really professional... He let me know that if he was working with other people he told me...He was honest with me...Very cordial... Yeah Gabe has called a couple of times to see how things were going....And you too...I feel that you all are doing a great job keeping in touch with your customers... You all were great. I really enjoyed everything..."
J. Ayala...
"Carlos he was very good gave me a helping hand....He helped me a lot...He put a lot of time and energy to get me in a car...I am very satisfied with Carlos and the whole dealership...It is a great place to be...very different...Like I said I am very pleased... I like the facility and the people here...Other dealerships tell you your credit is bad but ya'll break it down and tell people how to fix it...Of course I will tell people I got a cousin coming in this week I hope he is treated the way I was..."
J. Perales...
"Delvin was really nice. He was very understanding about everything... And he took the time to listen to what we were looking for...They really listen you what you have to say and want. Other dealerships are like oh okay yeah we can do that and then it doesn't happen... Ya'll don't make us buy something we don't want... I heard through a friend that purchased from you all..."
L. Chaffin...
"Customer service was great...Real kind……. He was a great sales person helped me out to understand my credit history...Great customer service on his part...He was a very professional kind of guy...I am coming back when I get my credit up...Ya'll have really great programs and just because it didn't work for me now that does not mean it won’t work later for me...."
S. Denestan...
"The greatest part is working with a consultant that really cares. And he was not worried about just selling a car. Lawrence was great and very charming...He was nice and extremely professional. Even my kids had a great time there. I just want to come back up there and sit in the lobby. They treated us very well... And yes I would refer someone, because everybody treated us with respect. My mother bought a car through Lawrence also. So I just decided to come see you all."
A. L. Jones...
"It was wonderful....well they were very explanatory and how they broke it down to where, I received knowledge from what he was telling me...He offered me a drink and everything like that and when I had a flat he even watched out for me and waited with me till my husband came to me... I received really good service...I have been telling my coworkers to go the driversselect in Arlington... To me everything was fine...every one was friendly and I like the atmosphere...."
D. E. Jackson...
"Jahari was trying to help me on my issues and made me feel very comfortable. He helped me to try and go forward in my life and focus on the future...On a scale of 1 through 10 with 10 being highest, what is the likelihood that you would recommend a friend or family member? I have already; because I took a friend of mine when I went up there...What is the one thing that you feel Driversselect could do different or could have done better to deliver a better buying experience? Never been any where better than driversselect..."
A. Clark...
"That was the best experience that I have had with a dealership in a long time. I was not expected to be treated like that even when I was just looking and getting more information about your company...... I just really was trying to see what you all were about... I did an online application and Chris called me back... He was really good he got me to come out there so that said a lot... He was great...Very helpful... He just basically told me what you all were about and how you all are here to help people in the long run as well as right now... I was just telling someone about you all...I told them if that want to educate themselves then they need to come see you all..."
P. Rhodes...
"I had called them the night before... So they called me back the next day and told me to come on in... It was great... He got me really excited to come on out. So I did and I ended up getting the car the same day... Everything went very well... Yes I was able to purchase. I purchased the 06 Dodge Stratus Coupe.... Nathaniel was very attentive and very informative. He did extremely well. He did exactly what he said he was able to do...Helped me locate a car... He also told me about FLIP that is going to be kicked off in a year or two... I am very excited to hear more about that... It wasn't a pushy environment...It was just right... It sure beats going Drive Time..."
J. J. Harris...
"A co-worker of mine told me that she purchased from you all. So I told her that I have some issues...She told me to come on and give you all a shot... It was great....Oh yes I was able purchase. Everything was fine... He was really nice. He kept offering me something to eat and drink. He was keeping the process moving. I got a car and I am happy... What do you feel is the most valuable benefit driversselect offers? ANSWER: Opportunity to work with a credit consultant and not a salesperson COMMENTS: Because they really were trying to work with me and with other people in different situations..."
M. B. Wharton...
"I am glad that he was able to help me with the kind of credit that I have. Delvin was very professional about everything. He let me know what was going on. He answered all the questions that I had. It was really great. Actually he has called me to see how things were going. Yes maam, In fact I have already told some friends of mine. I heard through a friend of mind. He works for Trophy Nissan. He just sent me your way."
J. Stewart...
"Everything was cool... I was going to trade but I have to wait awhile... I would give him a 15... Henry was great. I have done business with him before... So that's why I chose to come back to him again... Henry from day one has been helpful to me. He showed me some things I can do to with my credit. I have already done that...I have told everybody about you all... Yall are great."
J. T. Vicencio...
"I filled all my stuff online and they called me back the next day and set up an appointment. He gave me all the information I needed to know. I would definitely recommend anybody because of the service that I got as soon as I got there I was greeted by the manager and it was so relaxing, they treated me like I was at home. They sat and talked to me and just being able to not feel pressured and all the information that I needed was given to me. It was the best experience I have ever had as far as going to a dealership when I go buy my car I'm definitely going to driversselect."